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Having cleaned Serviced Accommodation properties across the country and managing 30 plus staff and over 40 units at our peak...Owning a cleaning company for over 4 years and being known from BBC Apprentice 2018 as the lady with the cleaning business, I thought it would be a good thing for me to share my knowledge.

What you get: SA Cleaning Manual digital copy.....


Topics covered: 

*How to work well with your cleaning company.

*Cleaning timings per property size - managing expectation

* Costs to expect (geographically)

*Managing in-house cleaning staff

* Linen discussion and storage

* Checklist chat

* Travel pay expectation as per HMRC guidelines (I’ve been burnt by this)

* Keys and access

* Liability

* Communication techniques and software

* Managing expectation

* Team incentives

* Guest relations

* Consumables

* What to do and not to do

* Virtual Assisant guidance and reccomendation

* Full SA and Cleaning company 

Serviced Accommodation-'from the cleaners side of the bed.'

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